Frequently Asked Questions

Frequently Asked Questions

🚚 Shipping & Delivery

How long does delivery take?
Orders are typically delivered within 7–14 business days across India. Delivery times may vary slightly depending on your location.

Do you offer Cash on Delivery (COD)?
Yes! We offer COD across most pincodes in India. You can check availability at checkout.

How do I track my order?
Once your order is shipped, you'll receive a tracking link via SMS or email. You can use it to monitor your delivery in real time.

📦 Orders & Returns

Can I cancel my order?
Orders can be cancelled within 24 hours of placing them. Please contact us as soon as possible if you'd like to cancel.

What if my product arrives damaged?
We're sorry to hear that! Please share a photo of the damaged product within 48 hours of delivery and we'll arrange a replacement or refund promptly.

How do I return a product?
If you're not satisfied, you can initiate a return within 7 days of delivery. The product must be unused and in its original packaging. Contact us to start the process.

💡 Product

How does the motion sensor work?
The NavGlow Motion Sensor LED Light automatically turns on when it detects movement within its range and switches off after a set period of inactivity — no switches needed.

Does it require wiring or installation?
No wiring needed! It's designed for easy, tool-free setup. Simply mount it on any flat surface using the included adhesive or screws.

What surfaces is it compatible with?
It works on walls, ceilings, cabinets, staircases, and more — any flat surface indoors.

How long does the battery last?
Battery life depends on usage frequency, but typically lasts several months under normal use.

📞 Support

How can I contact you?
You can reach us via the chat widget on our website or email us at gitnavglow@gmail.com. We typically respond within 24 hours.